1. Prepare your carpets for your carpet cleaning appointment. 

Before we begin steam cleaning your carpets at your home, it’s important to prepare your house so the cleaning process goes smoothly for you and the carpet cleaning technician. We appreciate it when our customers prepare the following:

• Vacuum the carpets: If possible, pre-vacuum al the rooms and or stairs that we will be steam cleaning to get the most thorough cleaning result possible.

• Move breakable items: We want to make sure that all your valuable items are protected. In the activity of carpet cleaning a lot of things are moved around and it's very easy for something fragile to be broken, so take the time to remove any breakables from the rooms being cleaned before we arrive. We will also move some light furniture or work around heavier furniture or things of liability that we cannot safely move ourselves.

• Secure your cats and dogs:  During the carpet cleaning process your front door will be opened while we’re cleaning, it’s important you secure any cats and dogs so they don't get out. Perhaps being in the crate or perhaps in another room or the backyard. We don’t want max running away by accident.

• Share your concerns: If you have any areas of concern like trouble spots or stains be sure to show them to our carpet cleaning technician. 
• Prepare payment: Payment is due at the completion of the job. TLC Carpet Care accepts cash, checks, credit cards. We do not take Venmo or direct deposits. 

If your ready to get your carpet professionally cleaned by TLC Carpet Care in Castle Rock just give us a call at 720-314-0178 and you can also visit us at tlccarpetcare.net. 

TLC Carpet Care your Castle Rock carpet cleaner.