Guarantees are easy to advertise but a challenge to actually follow. Many Castle Rock carpet cleaning companies will offer you with a guarantee, but when something goes wring they are no where to be found. Our company and our technicians are certified by the IICRC which means we operate our business with a code of ethics. This provides you the customer with assurances that our staff are educated technicians are dedicated to making sure your carpets are not only cleaned thoroughly but cleaned according to the carpet manufactures recommendation.  We stand by our work so that you’ll be satisfied with how your carpet's look and feel.  This isn’t just a guarantee it's our business, and our success and longevity is determined by your ultimate satisfaction.

We promise to give you the most thorough carpet cleaning possible and that starts with customer service. From the time you call to schedule your carpet cleaning appointment as well as promptly arriving at your Castle Rock home. We understand that everyone has a busy schedule and that your time is important to you, so we make sure that we're there when we're suppose to arrive and one within the time frame expected.  We’ll even tell you about the carpet cleaning  process and how long it will take so you know exactly what time we should be completed and when your carpets will be dry.  

Unlike other carpet cleaning companies, we promise to stick with the quote that was given to you on the phone,. Our carpet cleaning technicians will never try to up-sell or bait and switch you for unnecessary services. We know how frustrating that can be, so we’ll only make recommendations for services that your carpets need. If there is an optional service that your carpets would benefit from we will inform you from the start, give you the price and let you decide if you want the additional service added.  

As far as the carpet cleaning itself we will let you know what to expect. If there are problem areas that maybe permanently stained we will let you know of that possibility before we begin work. If you would like to schedule carpet cleaning appointment with TLC Carpet Care in Castle Rock give us a call at 720-314-0178 and you can also schedule online at tlccarpetcare.net. 

Carpet Cleaners Castle Rock